Help

Go to the Process page and drag your file into the upload box or click to browse.

CleanCut VO works well for both AI voices and human voices. Choose the profile that matches your audio.

CleanCut VO includes presets designed for common use cases: Shorts, YouTube Narration, Documentaries, Podcasts, Audiobooks, and Custom. Each preset has been carefully tested and developed to deliver the best pacing and flow for that type of content.

Yes. You can switch to Custom Mode to fine-tune pacing, silence thresholds, and spacing. If a preset isn’t quite to your taste, Custom Mode lets you adjust everything manually to match your preferred style.

CleanCut VO is designed primarily for voice-only audio. If background music is mixed in, results may vary — for best performance we recommend processing clean voice tracks before adding music.

Most short clips complete in under a minute. Longer recordings (e.g. 15–60 minutes) may take several minutes depending on length and options.

We auto-convert to WAV and retry. If it still fails, you can retry from your dashboard or contact support.

WAV, MP3, M4A, and FLAC.

The current limit is 750 MB per file.

Your processed files are stored temporarily and automatically deleted within 24 hours. Files enhanced with Full Polish are processed through Auphonic and deleted by them after ~21 days.

Full Polish is an optional, per-file upgrade that applies a suite of advanced, studio-grade processes to your audio. Key features include breath, noise and hum reduction, EQ balancing, and broadcast-style mastering for a polished, professional sound with consistent volume from start to finish. You can see the specific controls before checkout.

Polish isn’t required to use CleanCut VO — it’s simply an optional upgrade to enhance your results.

Full Polish is non-refundable once processing begins, unless a technical error occurs. If something goes wrong technically, we’ll reprocess or credit your account.

Go to your Dashboard to manage usage and plan details. Payments are handled securely by Stripe. Subscriptions can be cancelled at any time through your Dashboard.

Jobs and files are removed after 24 hours. Re-upload your original and process again, or contact support if you need help.

Try the other voice profile, use a different preset, or reduce pacing strength. If you used Full Polish, adjust its options or contact support for guidance.

We have an algorithm that has been thoroughly tested for most scenarios to prevent this. If you find a soft phoneme has been cut, in custom settings try to increase the Post Phrase Spacing (ms) and see if this helps for that line. If it does not, the volume of the word may have been detected as silence and removed. In this case, try to adjust the Silence Threshold (dB) from the default 0 to -3 dB, for example. This prevents the silence detection from removing the soft part of the word and can fix it. When using custom settings, also change the pacing to your preference. Experimenting with Post Phrase Spacing and Silence Threshold is your best option.

No. Files are only kept long enough for processing and download, then removed automatically within 24 hours. All audio remains your property at all times.

Email support@cleancutvo.com and include the file name, the approximate time you processed it, and any error messages.

For legal details, see the Terms and Privacy Policy.